Organization's Mission and Goals
City Year is an education-focused, nonprofit organization that partners with public schools to help keep students in school and on track to graduate. In communities across the United States and through two international affiliates, City Year's innovative public-private partnership brings together diverse teams of young AmeriCorps members who commit to a year of full-time service in schools. Corps members support students by focusing on attendance, behavior and course performance through in-class tutoring, mentoring and after school programs. This year, more than 2,000 City Year corps members are serving in schools and communities nationwide.
City Year was founded in 1988 with the ideal that young people are an untapped resource to help solve this country's pressing problems and in the process become more engaged citizens. Since then, City Year has established programs in 23 U.S. cities, including Boston, Chicago, Cleveland, Columbia, SC, Columbus, Denver, Detroit, Little Rock/North Little Rock, Los Angeles, Baton Rouge, New Orleans, Miami, Milwaukee, New Hampshire, New York, Orlando, Greater Philadelphia, Rhode Island, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, and Washington, D.C., and international affiliates in Johannesburg, South Africa and London, England. City Year is a proud member of AmeriCorps.
City Year Service
As one of the fastest growing nonprofit organizations in the country, City Year is laser-focused on reducing the dropout crisis in America. Corps members provide a continuum of care working in third through ninth grade in America's highest-need schools. Over the next decade, City Year will focus its growth in the communities with the lowest graduation rates by scaling its impact in the 23 U.S. cities where City Year corps members already serve as well as expanding into carefully selected new markets. By tapping into the thousands of young people who are eager to serve, City Year can provide the extra people power in the classroom to help implement the right interventions for the right students at the right times.
City Year corps members accelerate whole school reform by helping schools implement research-based best practices by strengthening tiered students supports, improving coordination of teaching and learning, increasing teacher effectiveness by allowing more time for differentiated instruction, and expanding and optimizing learning time with before- and after-school tutoring. As near-peers, corps members are uniquely able to help improve student attendance, behavior and coursework - which research confirms are indicators of a student's likelihood of graduating from high school. This school-based service is at the heart of City Year's approach to helping students and schools succeed.
Position Overview
The Senior Program Manager (SPM) is responsible for driving the successful implementation of the Whole School Whole Child (WSWC) service model by building and cultivating strong school partnerships and developing a team of committed and idealistic corps members who serve as leaders and school practitioners. The Program Manager plays a crucial role in leading a team of Corps Members (CMs) through a ten-month long journey of learning, reflection and service in schools that builds Corps Members' civic capacity, civic identity and school-based skills. Additionally, the Senior Program Manager will coach and supervise one Program Manager in his/her school area, ensuring fidelity in the implementation of the service model at all area schools, as well as the professional development of the Program Manager supervisee. Lastly, the SPM will serve in additional capacities in cross-departmental strategic committees, serving as lead support in some if not all of the following areas: evaluation and data, school deployment, corps member experience and external relations.
RESPONSIBILITIES
Service Delivery
• Oversee the implementation of whole school and classroom-based service in one dedicated school; includes instructional support, thematic events, culture and climate.
• Provide structure and common understanding of service model between City Year HQ, the local site, corps members, and service partners by using tools such as the Service Partner Agreement,and team goal setting documentation.
• Create clear, realistic and measurable objectives for accomplishing WSWC goals.
• Drive results by effectively leveraging existing processes (e.g. data informed decision making, school assessment) and team member strengths to accomplish objectives.
• Capture best practices and share with the larger City Year community of practitioners.
• Understand and use data from teacher and Corps Member surveys, student/school/district level data and classroom observations to explain trends and identify opportunities to continually improve student interventions, whole school and class service, and Corps Member performance.
Corps Member Program Delivery:
• Inspire the team to embrace a culture of power and idealism using City Year culture and values as a foundation, as well as City Year leadership tools, team building exercises, rituals and best practices.
• Use performance management tools to set performance expectations, identify strengths and development opportunities and partner with each CM on a development plan to maximize their leadership potential and creativity.
• Ensure Corps members are well equipped to meet Corps Practitioner Standards through coaching, observations and regular feedback.
• Help Corps Members develop civic identity by guiding them through the Idealist Journey.
• Support the management of corps member human resources to meet graduation and post-graduation expectations.
• Effectively translate information and messages from various stakeholders (the school, City Year, the Community) to CMs so they understand and are empowered but not overloaded.
• Manage, lead and develop Team Leader(s).
• Participate appropriately in CM training opportunities throughout the year.
Service Partner Management:
• Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school's priorities and working collaboratively to craft and implement solutions that leverage Corps Member talent and align with City Year WSWC output, outcome and impact goals.
• Maintain a strong presence in school and continually cultivate key relationships.
• Use student data strategically to gain support for initiatives or interventions.
• Coach Corps Members on developing productive partnerships with teachers and other student support staff.
• Help cultivate local school district and strategic community relationships to enhance service performance.
• Access and leverage community resources in support of the program.
• Provide ongoing professional development opportunities for teachers and administrators to maximize the impact of City Year CMs.
Program Manager Coaching & Supervision
• Coach and manage a program manager at area schools including the completion on start of year, mid-year, and end of year formal reviews.
• Support the PM to ensure the fidelity of the service model at his/her school.
• Support the PM in team building, individual corps member supervision, and the integration of City Year values and culture within his/her team's experience.
Managerial & Strategic Responsibilities
• Serve as a member of the School Deployment Team to help determine future deployment of City Year teams to new school partners.
• Serve as a member of the evaluation committee, creating evaluation strategy and presentations to corps, staff and board.
Reporting Relationships
• Directly manages one CM Team and its Team Leader(s), as well as one Program Manager
• Reports to the Director of Impact
QUALIFICATIONS
Relevant Previous Experience:
• Experience working in a school setting as a teacher or other capacity that provided exposure to and knowledge of students and school operations
• Experience as an effective City Year Team Leader
• People Management - Coaching young people
• Project Management
• Demonstration of flexibility
• Previous supervision experience
Passion for:
• Working with urban youth and developing young leaders
• Education reform
• Living the values of teamwork, empathy, inclusivity, excellence, belief in the power of young people, social justice.
• National Service and City Year's Mission
Compensation and Benefits
Compensation commensurate with experience. Excellent benefits including health insurance, vacation, holidays, parental leave, 401K, flexible spending account and more.
To Apply
Interested qualified applicants should submit a cover letter, references, & resume by EMAIL ONLY to:
Minerva Humphrie, Director of Operations, Subject: City Year Seattle, Senior Program Manager
City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply.
- Location: Seattle
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
