Bilingual Case Aide (Seattle)
Reply to: hr@youthcare.org
Hola! - Are you a fluent English and Spanish speaker? Do you have both strong inter-personal and organizational skills? Can you keep records, logs, and files in English? Do you have at least a year of experience working with immigrant youth and an understanding of the needs of refugee youth? We have a great opportunity for someone seeking entry-level, full-time work that is rewarding and meaningful! You can join our team of profesisonals and gain valuable experience, training and skills in human services while serving refugee youth in crisis.
For more details please visit our employment page at http://www.youthcare.org/about-youthcare/work-youthcare or see information below
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Position Title: Bilingual (English/Spanish) Case Aide
Program: Casa de los Amigos Job Code: 12-827
Reports To: Program Manager
Status: Full-time
Salary Range: $14.18 per hour
Closing Date: Open Until Filled
Classification: Non-Exempt
WORK SCHEDULE: This position is full time and non-exempt, Tuesday - Saturday and may require working some evenings.
POSITION SUMMARY:
Under the supervision of the Program Manager, the Case Aide at Casa de los Amigos will be responsible for the day-to-day assistance in case management and mental health services and coordination with Homeland Security's Immigration Customs Enforcement (ICE) Juvenile Coordinator for the Unaccompanied Minor youth placed in the Shelter under the Office of Refugee Resettlement (ORR). Duties include all initial intake and exit paperwork, crisis intervention, transportation, and ensuring clients meet all immigration related court appointments and requirements. This position requires shift responsibilities, a high degree of flexibility in responding to emergent needs of youth in crisis, and good organizational and documentation skills.
ESSENTIAL RESPONSIBILITIES:
• Provide assistance to up to two case managers and one mental health therapist (filing and other administrative tasks).
• Facilitate incoming and outgoing phone calls for up to twenty clients (one time per week).
• Facilitate in faxing documentation to sponsors, other care providers, and ICE.
• Advocate for and educate clients on immigrant rights and restrictions.
• Data entry by assisting in compiling and entering family reunification packets in ETO.
• Review and close case files.
• Facilitate new intakes orientation.
• Ensure current case files have all required case management documentation and assist in filing of paperwork.
• Provide transportation for fly-out purposes (to airport only) and transportation for legal appointments, as necessary.
• Other duties as assigned.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS:
REQUIREMENTS:
• Fluency in Spanish and English, or highly proficient level of Spanish/English-speaking ability.
• Able to read and write in both Spanish and English
• Ability to multi-task and prioritize to meet participants' and program needs.
• High School diploma/GED.
• One year working with homeless, at risk or immigrant youth.
• Understanding of issues affecting youth who are homeless and population resources.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Reliable attendance and punctuality
• Ability to maintain professional behavior by keeping appropriate boundaries with youth and staff members of Casa de los Amigos program.
• Ability to work as a member of a team.
• Able to operate a 15-passenger van.
• Ability to pass a DSHS Criminal Background Check.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Ability to maintain professional boundaries with clients while building trust and respect.
• Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety.
PREFERENCES:
• BA in Psychology, Social Service or related field and one year experience, or three years comparable experience.
PHYSICAL REQUIREMENTS:
• Ability to perform moderate physical work, exerting up to 50 pounds of force occasionally and 10 to 20 pounds frequently and up to 50 pounds of force occasionally.
• Ability to climb and descend stairs within a 60 second time frame, a minimum of 10 times a shift.
ADDITIONAL REQUIREMENTS -- Within 30 Days of Hire
• Must have current negative TB test
• CPR / First Aid Certification
• Food Handler's Card
• HIV / AIDS Training (minimum 4 hours)
• De-escalation Training
• When driving YouthCare vehicles, you must possess a valid WA State Drivers License and have taken Van Driver Certification Training or an approved Defensive Driving Course.
BENEFITS:
YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT:
YouthCare shall seek to insure and provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability or any other characteristics as established by law.
People of Color and Members of the LGBTQ community are strongly encouraged to apply.
APPLICATION PROCESS:
An application, resume and cover letter are required for all qualified candidates. Resume and Cover Letters should be mailed to hr@youthcare.org -- No Faxes. Please identify which position you are applying for in the subject line of your email. Resume and Cover Letters can also be mailed to YouthCare, 2500 NE 54th Street, Seattle, WA 98105. Applications will be accepted until position is filled.
For more details please visit our employment page at http://www.youthcare.org/about-youthcare/work-youthcare or see information below
*********************************************************************************************************************************************************************************************************************************
Position Title: Bilingual (English/Spanish) Case Aide
Program: Casa de los Amigos Job Code: 12-827
Reports To: Program Manager
Status: Full-time
Salary Range: $14.18 per hour
Closing Date: Open Until Filled
Classification: Non-Exempt
WORK SCHEDULE: This position is full time and non-exempt, Tuesday - Saturday and may require working some evenings.
POSITION SUMMARY:
Under the supervision of the Program Manager, the Case Aide at Casa de los Amigos will be responsible for the day-to-day assistance in case management and mental health services and coordination with Homeland Security's Immigration Customs Enforcement (ICE) Juvenile Coordinator for the Unaccompanied Minor youth placed in the Shelter under the Office of Refugee Resettlement (ORR). Duties include all initial intake and exit paperwork, crisis intervention, transportation, and ensuring clients meet all immigration related court appointments and requirements. This position requires shift responsibilities, a high degree of flexibility in responding to emergent needs of youth in crisis, and good organizational and documentation skills.
ESSENTIAL RESPONSIBILITIES:
• Provide assistance to up to two case managers and one mental health therapist (filing and other administrative tasks).
• Facilitate incoming and outgoing phone calls for up to twenty clients (one time per week).
• Facilitate in faxing documentation to sponsors, other care providers, and ICE.
• Advocate for and educate clients on immigrant rights and restrictions.
• Data entry by assisting in compiling and entering family reunification packets in ETO.
• Review and close case files.
• Facilitate new intakes orientation.
• Ensure current case files have all required case management documentation and assist in filing of paperwork.
• Provide transportation for fly-out purposes (to airport only) and transportation for legal appointments, as necessary.
• Other duties as assigned.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS:
REQUIREMENTS:
• Fluency in Spanish and English, or highly proficient level of Spanish/English-speaking ability.
• Able to read and write in both Spanish and English
• Ability to multi-task and prioritize to meet participants' and program needs.
• High School diploma/GED.
• One year working with homeless, at risk or immigrant youth.
• Understanding of issues affecting youth who are homeless and population resources.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Reliable attendance and punctuality
• Ability to maintain professional behavior by keeping appropriate boundaries with youth and staff members of Casa de los Amigos program.
• Ability to work as a member of a team.
• Able to operate a 15-passenger van.
• Ability to pass a DSHS Criminal Background Check.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Ability to maintain professional boundaries with clients while building trust and respect.
• Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety.
PREFERENCES:
• BA in Psychology, Social Service or related field and one year experience, or three years comparable experience.
PHYSICAL REQUIREMENTS:
• Ability to perform moderate physical work, exerting up to 50 pounds of force occasionally and 10 to 20 pounds frequently and up to 50 pounds of force occasionally.
• Ability to climb and descend stairs within a 60 second time frame, a minimum of 10 times a shift.
ADDITIONAL REQUIREMENTS -- Within 30 Days of Hire
• Must have current negative TB test
• CPR / First Aid Certification
• Food Handler's Card
• HIV / AIDS Training (minimum 4 hours)
• De-escalation Training
• When driving YouthCare vehicles, you must possess a valid WA State Drivers License and have taken Van Driver Certification Training or an approved Defensive Driving Course.
BENEFITS:
YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT:
YouthCare shall seek to insure and provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability or any other characteristics as established by law.
People of Color and Members of the LGBTQ community are strongly encouraged to apply.
APPLICATION PROCESS:
An application, resume and cover letter are required for all qualified candidates. Resume and Cover Letters should be mailed to hr@youthcare.org -- No Faxes. Please identify which position you are applying for in the subject line of your email. Resume and Cover Letters can also be mailed to YouthCare, 2500 NE 54th Street, Seattle, WA 98105. Applications will be accepted until position is filled.
- Location: Seattle
- Compensation: $14.18 per hour plus excellent benefits
- This is at a non-profit organization.
- OK to highlight this job opening for persons with disabilities
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
