Are you a professional with experience working with homeless or at-risk immigrant youth? Are you proficient in Spanish and English (written and spoken)? Are you able to navigate Homeland Security's Immigration Customs Enforcement (ICE), Juvenile and Unaccompanied Minor, and Office of Refugee Resettlement (ORR) forms and processes ?
We have an opportunity for you to serve refugee youth in crisis at our Casa de los Amigos program - providing them with essential services and resources. Work in a multi-cultural environment with clients from many backgrounds - and help them receive the support and services they need.
For more information visit our employment page at http://www.youthcare.org/about-youthcare/work-youthcare or see more details below.
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WORK SCHEDULE: This position is full time and non-exempt. Work schedule will vary and will be finalized with the successful candidate upon hire.
POSITION SUMMARY:
Under the supervision of the Program Manager, the Case Manager at Casa de los Amigos will be responsible for the day-to-day case management services and coordination with Homeland Security's Immigration Customs Enforcement (ICE) Juvenile Coordinator for the Unaccompanied Minor youth placed in the Shelter under the Office of Refugee Resettlement (ORR). Duties include all intake and exit paperwork, case planning, crisis intervention, transportation, providing or obtaining translation services, and ensuring clients meet all immigration related court appointments and requirements. This position requires shift responsibilities and on-call paper responsibility, a high degree of flexibility in responding to emergent needs of youth in crisis, and good organizational and documentation skills.
ESSENTIAL RESPONSIBILITIES:
• Provide a minimum of 20 hours weekly of direct client contact, including face-to-face counseling, and appropriate outside functions, such as obtaining clothing, or escorting to appointments.
• Carry a caseload of up to 10 active clients.
• Assess each client's need for services and develop and document service plans that best meet the client request while respecting both ORR and ICE regulations and as clinically appropriate.
• Provide referrals and ensure that each client fully receives routine legal consultation and/or representation, mental health services, religious and cultural requirements, recreational programming and other services as directed by ORR regulations.
• Advocate for and educate clients on immigrant rights and restrictions.
• Complete and submit all documentation in a timely manner, including client intake and exit paperwork; assessment and service plans; child trafficking or cognitive screens if needed; authorizations for placement and medical treatment; family reunification packet and sponsor background checks; maintaining the TMS database; ORR monthly facility census report, quarterly narratives, program summaries, etc. as requested.
• Review caseload weekly with Program Manager, 3rd Party GDIT, Federal Field Specialist and Mental Health Therapist.
• Provide regular staff training on updated ORR paperwork, program requirements, immigrant and refugee issues, etc. as needed.
• Be available on-call 24 hours a day to respond to intakes, address clinical emergencies involving ORR clients, releases, issues involving language barriers, etc.
• Attend a minimum of six in-service or equivalent trainings per year; including ORR required trainings and the annual ORR DUCS Policies and Procedures conference.
• Other duties as assigned.
QUALIFICATIONS:
PREFERENCES:
• Experience working with at-risk youth and/or immigrant populations preferred.
• Fluency in Spanish or highly proficient level of Spanish-speaking ability.
REQUIREMENTS:
• Fluency in Spanish and English, or highly proficient level of Spanish/English-speaking ability.
• Able to read and write in both Spanish and English
• Able to multi-task and prioritize to meet participants' and program needs.
• BA required.
• Understanding of issues affecting youth who are homeless and population resources.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Ability to maintain professional behavior by keeping appropriate boundaries with youth and staff members of Casa de los Amigos program.
• Ability to work as a member of a team.
• Able to operate a 15-passenger van.
• Ability to pass a DSHS Criminal Background Check.
PHYSICAL REQUIREMENTS:
• Ability to perform moderate physical work, exerting up to 50 pounds of force occasionally and 10 to 20 pounds frequently, and up to 50 pounds of force occasionally.
• Ability to climb and descend stairs within a 60 second time frame, a minimum of 10 times a shift.
ADDITIONAL REQUIREMENTS -- Within 30 Days of Hire
• Must have current negative TB test
• Food Handler's Card
• Complete De-Escalation Training
• CPR / First Aid Certification
• HIV / AIDS Training (minimum 4 hours)
When driving YouthCare vehicles, you must possess a valid WA State Drivers License and have taken Van Driver Certification Training or an approved Defensive Driving Course.
BENEFITS:
YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT:
YouthCare shall seek to insure and provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability or any other characteristics as established by law.
People of Color and Members of the LGBTQ community are strongly encouraged to apply.
APPLICATION PROCESS:
An application, resume and cover letter are required for all qualified candidates. Resume and Cover Letters should be mailed to hr@youthcare.org -- No Faxes. Please identify which position you are applying for in the subject line of your email. Resume and Cover Letters can also be mailed to YouthCare, 2500 NE 54th Street, Seattle, WA 98105 and must be post-marked prior to job closing date of 5/9/2012.
- Location: University Village
- Compensation: $14.42 - $16.10 per hour plus full benefits
- This is at a non-profit organization.
- OK to highlight this job opening for persons with disabilities
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
