Position: International Program Coordinator
Type: Full-time, Location: Seattle, Salary: DOE
Start Date: As soon as possible
Responsibilities:
As a vital part of the NorthWest Student Exchange team, the International Program Coordinator will coordinate all aspects of the exchange programs for pre-placed high school students (primarily from Germany) and for U.S. students wishing to study abroad. Responsibilities include:
· Working with international partners, U.S. local coordinators, host families, students, and NWSE staff to coordinate program and achieve program objectives
· Ensuring student and host family welfare by monitoring exchanges through monthly reports and communication with local coordinators and program participants
· Coordinating all required program components in compliance with CSIET and U.S. Department of State regulations
· Coordinating problem solving among exchange students, host families, local coordinators, international partners, and natural families.
· Managing client and potential client communication in a friendly, helpful and professional manner
· Collecting and tracking documentation of all required program components and student situations
· Working with U.S. high school districts to obtain admission of exchange students
· Screening students by reviewing applications, conducting interviews, and communicating with partners
· Screening host families by reviewing applications and communicating with local coordinators
· Occasional recruiting and training of local coordinators
· Coordinating health insurance and travel for program participants
· Providing students with visa application materials and information
· Communicating with overseas partners and families, providing information in a timely manner
· Assisting with contracts and formal agreements when necessary
· Collaborating with NWSE team members on team projects, such as host family orientations and tasks related to program compliance (may require occasional evenings or weekends)
· Accurately maintaining NWSE database records
· Interviewing and orienting outbound American students
· Presenting NWSE programs at high schools
· General office and administrative duties
Qualifications:
· Commitment to the goals of international student exchange and to student welfare and learning
· Experience living, studying and/or working abroad
· Strong knowledge of German (solid speaking and writing skills)
· Experience working with youth and diverse groups of people
· Four-year college degree, preferably in a field with an international orientation
· Self-motivated, detail-orientated multi-tasker and team worker with initiative
· Ability to plan and schedule own work while assisting others as required
· Excellent prioritization, analytical and writing skills
· Strong planning and organizational skills, ability to complete projects to deadlines.
· Excellent customer service/interpersonal communication skills
· Ability and desire to work in an open office environment.
· Two or more years in an administrative function with customer service experience, computer skills in common word processing and office applications, database, and email, OR equivalent combination of education and experience sufficient to perform essential responsibilities.
· Confidence and ease with working in teams and on the phone.
Preferred (but not required)
· Experience in project management or program design
· Demonstrated commitment to cross-cultural education and exchange, student learning and welfare
· Experience in coordinating student exchange programs and/or international travel
How to apply:
Please submit your resume, cover letter, references and one writing sample by replying to this ad and using the subject line "International Program Coordinator" in your email.
- Location: Seattle
- Compensation: DOE
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
