Tuesday, February 28, 2012

Program Specialist - Big Brothers Big Sisters of Puget Sound (Seattle)

Big Brothers Big Sisters of Puget Sound - Program Specialist (Seattle)

We have an immediate need for a part-time Program Specialist to assist with the Enrollment and Match Coordinator teams. BBBSPS works with mentors (volunteers) and mentees (children) in ensuring that they have constructive and satisfying relationships, while maintaining child safety.

The Program Specialist will assist in several areas of Program Department through coordination with the Enrollment and Match Coordinator teams. BBBSPS administers surveys with our volunteers and mentees on a regular basis that help assess match satisfaction and outcomes for the youth; this position will assist in the collection of surveys. This position may also assist with reference and background checks for volunteers to help determine eligibility for the program, as well as telephone and electronic contact for match proposals and check-in with matches. This position will need to have skills in assessing individual training needs, as well as information and support needs for each match participant in order to assure a positive youth development experience for the child, and successful and satisfying experience for the volunteer. The ability to work independently while exercising good judgment is essential to this position.

The ideal candidate must be able to work collaboratively in a fast-paced environment and be able to collect meaningful data and draw solid conclusions. This position requires evening hours.

Qualifications:

• Bachelor's degree in social services, human services or related field
• Proficient in Microsoft Word, Excel and Outlook
• Understanding of child development and family dynamics
• Ability to work with confidential information
• Excellent oral and written communication skills reflecting solid customer service both in-person and via the telephone

This position is Part-time (15-20 hours/week). To apply, please submit a cover letter and resume.

  • Location: Seattle
  • Compensation: $14.50-18.03
  • This is a part-time job.
  • This is at a non-profit organization.
  • Principals only. Recruiters, please don't contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.